Benchmark01.01
DISC.STAKEHOLDER_DISCOVERYDefinition released
Stakeholder Discovery
Identify decision makers, operators, users, incentives, and conflicting perspectives.
Inspect construct methodFamily benchmark dossier · proposed. The fields below make the assessment hypothesis inspectable. They have not been administered, validated, or used to issue a score.
- Maps decision makers, operators, end users, approvers, and people affected by the proposed change without treating the org chart as complete.
- Separates stated preferences from incentives, decision rights, operational knowledge, and unresolved disagreement.
- Records whose perspective is missing and proposes a proportionate way to obtain it.
- A stakeholder map tied to the supplied case rather than a generic role list.
- Discovery notes that distinguish observed statements, working hypotheses, and unanswered questions.
- Decision ownership and operational expertise are represented separately.
- Conflicts and missing voices remain visible rather than being averaged away.
- The next discovery action follows from a named uncertainty.
Proposed assessment taskNot administered
Map the contested intake redesign
Given interview excerpts from a sponsor, operations lead, frontline user, security reviewer, and an absent downstream team, propose a stakeholder and decision map for the next discovery step.
Requested artifacts- Stakeholder and influence map
- Question plan with owners and decision dependencies
Constraint injection
The task changes after commitment.
Midway through the task, disclose that the executive sponsor cannot approve workflow changes and that a contractor performs the highest-volume step.
Expected adaptation
- Revise decision ownership
- Add the contractor and actual approver without discarding earlier evidence
- Equates senior title with decision authority or ignores frontline and affected-party perspectives.
- Presents assumptions about incentives as established facts.
- A RACI-style table may replace a visual map if influence, evidence source, and unresolved authority remain explicit.
- A sequenced interview plan may precede a complete map when missing stakeholders are clearly labeled.
- From the provided material, identify who decides, who operates, who is affected, and which relationships remain hypotheses.
- What additional conversation would most reduce the risk of solving for the sponsor rather than the workflow?